Terms of Service

Effective Date: 2025/10/6

Last Updated: 2025/09/29

These Terms of Service (“Terms”) govern your access to and use of the Skippz platform, operated by Avlanche Pty Ltd, a company registered in New South Wales, Australia (“Skippz”, “we”, “us”, or “our”).

By accessing or using our website, app, or services, you agree to be legally bound by these Terms. If you do not agree, please do not use Skippz.

1. Overview

Skippz provides a BYOK (Bring Your Own Key) interface that allows users to host, manage, and share videos through third-party providers such as MUX and Bunny.net. We act solely as a user interface and management layer; all actual video content is stored and streamed via the connected provider accounts.

2. Eligibility

To use Skippz, you must:

• Be at least 13 years old (or the age of digital consent in your country)
• Have the authority to bind your organization (if signing up on behalf of a company)
• Agree to these Terms and our Privacy Policy

3. Account Registration

When creating an account, you must provide accurate and complete information, including:

• Full name
• Valid email address
• Billing and company information (if applicable)

You are responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account.

4. Bring Your Own Key (BYOK) Model

Skippz allows you to connect your own accounts with third-party providers (e.g., MUX or Bunny.net) via API keys.

By connecting these accounts, you:

• Grant Skippz limited access to perform actions (e.g., upload, manage, or delete videos)
• Retain full ownership of your video files hosted on those platforms
• Acknowledge that Skippz does not store or serve the video files directly

⚠️ Important Disclaimers:

• Skippz does not access, host, or store your video content.
• You are fully responsible for managing your connected provider accounts.
• Skippz is not liable for any deletion, corruption, takedown, or loss of content stored on third-party platforms.

5. Video Management Limits

Skippz can only manage videos that:

• Were uploaded via the Skippz platform, using the connected provider’s API
• Are located in libraries or storage buckets created by Skippz

We cannot manage, access, or display files uploaded directly to your provider’s platform unless those were uploaded through Skippz.

In the event of API disconnection, you may be given the option to:

• Remove Skippz metadata/logos only
• Delete content from both Skippz and the connected provider

You are responsible for your selection. Skippz is not responsible for any unintended deletions.

6. Branding & Usage Tiers

Skippz offers two types of plans:

• Free Plan: Unlimited videos, folders, and custom branding colors. However, a “Skippz” logo is displayed on the video player.
• Grow Plan (Paid): All free features + option to remove Skippz branding.

Any misuse of the branding controls, such as bypassing Skippz player branding on free plans, may result in account suspension or restriction.

7. Acceptable Use

You agree not to use Skippz to:

• Upload or manage content that infringes on copyright, trademarks, or intellectual property
• Host illegal, violent, hateful, or pornographic content
• Engage in activity that violates applicable laws or the terms of your video provider (MUX or Bunny.net)

Any misuse of the branding controls, such as bypassing Skippz player branding on free plans, may result in account suspension or restriction.

🛑 Third-Party Enforcement

Skippz is not responsible for any enforcement actions taken by your video provider. You are solely responsible for ensuring that your content complies with their acceptable use policies.

8. Payments & Billing

Skippz uses Stripe to manage billing and subscriptions. By subscribing to a paid plan, you authorize us to:

• Charge your payment method on a recurring basis (monthly or annually)
• Apply tax where applicable
• Store invoice records and payment status for internal and legal purposes

All payment processing is subject to Stripe’s own terms of service. We do not store your card information.

9. Viewer Data & Analytics

When videos are viewed through the Skippz player, we may collect data such as:

• IP address
• Device/browser type
• Watch time and location
• Playback behavior (excluding click behavior for now)

This data is used to generate performance analytics and improve the Skippz platform.

10. AI Features

While AI features are not currently live, we may offer AI-generated captions and future functionality using tools like OpenAI Whisper.

By using these features, you acknowledge that:

• Audio data may be sent to external AI processors
• Skippz will never use AI to review or repurpose your video content without consent

Details will be made available at the point of feature activation.

11. Termination

You may cancel your Skippz account at any time. If you wish to delete your account and all associated data, please contact support.

Skippz reserves the right to suspend or terminate your account at any time if:

• You violate these Terms
• You misuse the platform or API integrations
• You upload prohibited content or engage in fraudulent activity

12. Disclaimer of Warranties

Skippz is provided “as is” and “as available.”

We do not guarantee:

• Uninterrupted or error-free service
• Compatibility with every third-party provider
• Specific viewer analytics accuracy

Use of the platform is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law:

Skippz is not liable for any damages, losses, or liabilities related to:

• Video deletions or takedowns by your provider
• Misuse of API keys or third-party credentials
• Content removal or blocking due to external terms (e.g., Bunny.net’s or MUX’s policies)

Our total liability for any claim arising out of or relating to Skippz will not exceed the amount paid by you to us in the last 12 months

14. Intellectual Property

All Skippz trademarks, branding, and platform UI/UX elements are owned by Avlanche Pty Ltd. You may not use our logos or brand elements without permission.

You retain all rights to your content — we do not claim ownership over your videos, logos, or branding materials.

15. Global Access & Compliance

Skippz is based in Australia but serves users globally.

We aim to comply with:

• GDPR (EU General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)

If you are located in a region that requires special data handling (e.g., EU or California), you may contact us for data access or deletion requests.

16. Changes to Terms

We may update these Terms from time to time. If changes are material, we will notify you via email or in-app notification. Continued use of Skippz after changes constitutes acceptance.

17. Contact

Avlanche Pty Ltd
📧 support@skippz.com
🌐 www.skippz.com

By using Skippz, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.